FAQ

Yes, at AKWAN (FZE), we are the main producer of the perfumes we offer. We take great pride in creating original and authentic fragrances. Our dedicated team of experts crafts each perfume with the highest quality ingredients, ensuring a unique and genuine olfactory experience for our customers. You can trust that every perfume you purchase from Akwan is an authentic creation from our brand.

Choosing the perfect perfume involves considering your personal preferences, lifestyle, and occasions. Start by exploring different fragrance families, such as floral, woody, or oriental. Remember to consider factors like seasonality and longevity when making your decision.

We want you to be completely satisfied with your purchase from Akwan. If, for any reason, you're not happy with your perfume, we offer a hassle-free return policy. Please review our return policy page for detailed instructions on how to initiate a return.

Proper storage can help prolong the lifespan and quality of your perfumes. It's best to keep them away from direct sunlight, extreme temperatures, and humidity. Store your perfumes in a cool, dark place, such as a drawer or cupboard, and ensure the bottle is tightly sealed after use.

Yes, we offer international shipping to select countries. During the checkout process, you can enter your shipping address to verify if we deliver to your location. Please note that international shipping may be subject to customs duties or import taxes, which are the responsibility of the buyer.